FAQ

How to hide and unhide a puzzle
You may come across a puzzle that for some reason you decide not to play.  Sometimes you might not like the theme (e.g. spiders!), or maybe you started it a...
Sun, 11 Aug, 2024 at 1:52 AM
Apple: A server with the specified hostname could not be found
Sometimes the Apple App Store hiccups and errors like this are reported. We've found the best way to fix this is to restart your device and then try ...
Fri, 30 Jun, 2023 at 12:03 AM
Are there any duplicated puzzles?
There will never be any duplicate puzzles in anything you purchase. However, the Puzzle Baron puzzles found in Grid Logic Puzzles do re-use the stories and ...
Fri, 30 Jun, 2023 at 2:43 AM
Apple: Quick Logic Puzzles not loading correctly
Occasionally, we're contacted regarding our Quick Logic Puzzles app loading strangely, where the fonts sizes are wrong and difficult to read. This i...
Sat, 1 Jul, 2023 at 12:31 PM
Android: No new daily puzzles?
In the Android "Quick Logic Puzzles" app, sometimes the new daily puzzles seem to disappear.  However, usually they're at the bottom of the sc...
Sat, 22 Jul, 2023 at 4:15 PM
Apple: An unknown error occurred
         Sometimes the Apple network hiccups and errors like this are reported. If this is stopping something from working, we've found the best way t...
Fri, 30 Jun, 2023 at 12:01 AM
Apple: The certificate for this server is invalid.
Sometimes the following error can appear and is a little disconcerting: The certificate for this server is invalid. You might be connecting to a server tha...
Fri, 30 Jun, 2023 at 12:10 AM
Apple: Restoring Purchases
So you've purchased puzzles, but now you can’t find them in your app. There are a few possible reasons for this and we’ll try to break them down and ...
Thu, 5 Sep, 2024 at 3:51 AM
Buying specific sized volumes
We hear from some players who like to play certain sized puzzles, but not others, and want to purchase volumes of only those sizes.  Unfortunately t...
Thu, 21 Nov, 2024 at 9:13 AM